Please read this Term of Use service agreement with full care. On your visit or signing up at Hindumatri.com and/or any portals of "Amlu Online Services", you consciously accept the terms and conditions as set out herein below. Before making any payments to Hindumatri.com or AOS (Amlu Online Services) please confirm yourself that you have clearly read and accepted the terms and conditions of this agreement.
- Update of this Agreement
- 1. Terms and conditions.
- 2. Eligibility
- 3. Usage rules, principles and conditions
- 4. Membership
- 4.1 Conduct of Membership.
- 4.2 Types of Membership.
- 4.2.1 Free Membership.
- 4.2.2 Paid Membership
- 4.3 Approval of Membership
- 4.4 Length of Membership
- 4.5 Privacy of Membership
- 4.6 Disputes of Members
- 4.7 Renewal of Membership
- 4.8 Membership Termination, Cancellation, Deletion
- 5. Membership Payment
- 5.1 Mode of Payments
- 5.2 Unapproved Payments
- 5.3 Refund of Payments
- 6. Content and Usage
- 6.1 Usage of any Content
- 6.2 Posting of Content
- 7. All rights reserved
- 8. Grievance Redressal
- 9. Limitation of Liability
- 12.Jurisdiction and Applicable Laws
The followings common key terms used throughout this agreement which abbreviations are defined here:
AOS: "Amlu Online Services" registered Enterprise, Madurai, Tamilnadu, India. Which runs hindumatri.com
Portal's) : URL, matrimonial Websites/sites, domains/sub-domains owned by AOS.
User/ Users: Male or female who visit and use or listen the portals owned by AOS.
Member/Members: Male or female who register as a free member or paid membership to create their Matrimony search Profile with their own real photo(s) are considered as a member.
Services: Online Matrimonial seach Services.
Profile: User's information with matrimonial related information.
Websites & URLs owned by AOS:
The following domain portals and sub-domains are the property of AOS at present and in future new website domains/URL may be added in addition.
Welcome to Hindumatri.com website owned by AOS "Amlu Online Services" registered Enterprise located in Madurai, Tamilnadu State, India, which has GSTIN: 33ABAFA1649L1ZL which is registered with Government which has Regn. No: 100/2014, which provides Online Matrimonial Services as an "intermediary" ["intermediary" as defined under sub-clause (w) of Section 2 of the Information Technology Act, 2000.] hereinafter called as AOS.
This website - Hindumatri.com - found at the uniform resource locator (URL) id - Hindumatri.com - has been set up and promoted, and is maintained, by Amlu Online Services (hereinafter referred as AOS), which term shall, for the purposes hereof, be deemed to include its subsidiaries, affiliates, partners, shareholders, directors, executives, officers, employees, agents, attorneys, accountants and any person vested with any responsibility for any task relating to the affairs of AOS, with its registered office currently located at Madurai - 625007, Tamilnadu state, India.
The Hindumatri.com Site or any other websites and subdomains owned by AOS is for the personal use of individual members to advertise and promote their matrimonial profiles for the purpose of generating Accepts from relevant matrimonial matches and cannot be used in connection with any commercial endeavours. This includes providing links to other websites, whether deemed competitive to Hindumatri.com or otherwise.
Organizations, companies, and/or businesses cannot become Members of Hindumatri.com and should not use the Hindumatri.com Services or Site for any purpose. Illegal and/or unauthorized uses of the Site, including unauthorized framing of or linking to the Site will be investigated, and appropriate legal action will be taken, including without limitation, civil, criminal, and injunctive redress.
AOS and its owned website Members who subscribe or use to the AOS and its owned websites, Select Service hereby, unconditionally and irrevocably confirm that you have read terms and conditions and agree to abide by them.
By accessing Hindumatri.com, or any other portals and sub-domains owned by AOS, you agree to be bound by the terms and conditions set forth below. if you do not agree with any of these terms and conditions, you should not access or use Hindumatri.com, or any other portals and sub-domains owned by AOS. In the event, if you are not agreeable to any below herein contained terms and conditions, Please refrain from access and registration in any domains and services of AOS or reconsider.
Update of this agreement:
The terms and conditions of this agreement are subject to modification or change at sole discretion of AOS. At any time and such modification/changes made shall be announced through an email to its members/users or archived in the website itself Where user can check or download the same. When a user or members who registered with the consent of this agreement consciously accept this terms and conditions and the future terms and conditions modified or changed related to this agreement.
1. AOS provide the services to you subject to the following terms and conditions.
Please read the services clearly provided by AOS before making any payment in respect of any AOS online matrimonial services.
Also, when you use or visit any current or future AOS service or any business affiliated with AOS, whether or not included in the AOS Website, you will also be subject to the guidelines and conditions applicable to such service or business.
The Users availing services from AOS and/or through its websites shall be deemed to have read, understood and expressly accepted and agreed to the terms and conditions hereof and this agreement shall govern the relationship between you/users/members and AOS and all transactions or services by, with or in connection with AOS for all purposes, and shall be unconditionally binding between the parties without any reservation. All rights, privileges, obligations and liabilities of you and/or AOS with respect to any transactions or services by, with or in connection with AOS for all purposes shall be governed by this agreement. The terms and conditions are subject to change and may be changed and/or altered by AOS from time to time at its sole discretion.
AOS shall act on the basis of the information that may be submitted by you, believing the same to be true and accurate even if the information is provided during the registration by your family, friends, relatives on your behalf under your express consent. AOS is under no obligation to verify the accuracy or genuineness of the information submitted by you.
2.1. Primary Eligibility: The user/member of this portal must be born from a Hindu Community family/origin. As this is dedicated matrimonial service for All over India & and Global Hindu Community Brides and Grooms, Other religon people are not eligible to register as a free or paid member in this Hindumatrimony.
2.2. Age Limit: The minimum age limit to become a member is 18 completed age/years and the maximum limit to become a member is up to 65 Completed years/age.
2.3. Representation: You represent and warrant that you have the right, authority and legal capability to enter into this Agreement and that you are neither prohibited nor disabled by any law in force from entering into any contract.
2.4. ID and ADDRESS Proof: As notified by the Indian Government, Ministry for Women and Child Development, You must have a valid AADHAAR ID or any other identification cards issued by Government of India to register or to have an authorised use of Hindumatri.com or any other AOS (Amlu Online Services) owned portals, domains and subdomains and you hereby agree to upload the scanned copy of your said AADHAAR ID (front and back) or any other Government granted ID and Address Proofs to verify your ID and Address to the notified online / offline storage systems or to the 2 step verified SSL based hosting servers of AOS (Amlu Online Services)
If at any time AOS, in its sole discretion, is of the opinion or has any reason to believe that You are not eligible to become a member or that you have made any misrepresentation of your eligibility, AOS hereby reserves the right to forthwith terminate your membership and/or your right to use the services of AOS without any refund of any money paid to AOS.
You have gone through the Terms and Conditions of AOS and its related services and agree to be bound by them.
3.Usage rules, principles & conditions:
3.1 AOS and its matrimonial service presume that each and every single user/members, who log on to AOS owned matrimonial websites has an intention to get married or to enter into a matrimonial alliance and not otherwise. AOS under no circumstances shall be responsible for any loss or damage resulting from anyone's use of the Site or the Service and/or any Content posted on the Web Site or transmitted to users / Members. The exchange of matrimonial profile(s) through or by AOS should not in any way be construed as a matrimonial offer and/or recommendation from or by AOS. AOS shall not be responsible for any loss or damage to any individual arising in/out of, or subsequent to, matrimonial relations established pursuant to use of the service provided by AOS.
3.2 Hindumatri.com and/or any matrimonial portals of AOS is intended only to serve as a preliminary medium of contact and information for its users/members, who have a bonafide intention to enter into a matrimonial alliance. AOS or any of its portals, subdomains does not purport to be a marriage bureau or business bureau or a dating related website.
3.3 At present AOS has no offline service centers and if offline service centers started in future it will be announced in this Hindumatri.com, All information uploaded by the user themselves or through any of the AOS offline centers meant to be displayed on the open website owned AOS becomes public knowledge and AOS may at its sole discretion include all or any portion of the listing intimated by a client for display on Hindumatri.com and its sub-domain, in any other media including the matrimonial sections of other platforms including but not limited to print media, community associations, websites, television shows, DTH/IPTV Services, mobile wap sites etc. at no extra costs to the users of AOS and its domain portals shall not be held liable for usage/publicity of such information or data.
3.4 The user/member undertakes not to duplicate, download publish, modify and distribute material on AOS owned websites, unless specifically authorized by AOS in this regard. The user undertakes not to establish any deep link or other connection to any specific page of any websites of AOS other than the Home Page without obtaining the prior consent of AOS.
3.5 AOS uses technological means to exclude Robots etc from crawling the website and scraping content. The user undertakes not to circumvent these methods.
3.6 Any advice, counseling, recommendations or information provided at any websites owned by AOS including information of Hindumatri.com, and its subdomain members may not be necessarily correct, true or reliable, and that any reliance placed thereon and any action was taken on the basis thereof shall be entirely / solely at the risk of the person or persons placing such reliance or taking such action.
3.7 Visitors wishing to use the information so provided are advised to conduct their own due diligence, in respect of the site content sought to be taken advantage of, at their own initiative, cost and effort.
3.8 AOS does not advise/recommend its Users / Members to establish any contact/interaction with any other Users/members or any such Profile(s) as displayed in the website based on the data/information as furnished in such users profile/photograph etc. and the user/visitor opting to build contact or interact shall do it solely at his / her own risk. AOS cannot be held responsible or liable, in any manner whatsoever, in respect of any reliance placed on any information displayed/placed on the website, since the same purport merely to act as indicators of the general scenario in the related behalf.
3.9 AOS does not represent or endorse the accuracy or reliability of any Portal users profile, advice, opinion, statement or other information displayed/uploaded through the service by AOS. AOS or its owner, staff or agents are not responsible under any circumstances for any action or display whether direct or indirect, which occurs as a result of the online display of information in the nature of illicit material/material that may be offensive to visitors / members or is patently offensive to the on-line community or any material which may promote racism, bigotry, hatred or physical/mental harm of any kind to any group or individual or transmit any chain letters or junk mail or unsolicited mass mailing or spamming or obscene material to other users / members.
3.10 AOS does not monitor the conduct of its users/members or visitors and therefore AOS does not take the responsibility of any conduct by its users / members or visitors who may avail / obtain / use / exploit the online service provided by AOS in order to harass, abuse or harm another user/member or visitor or use the said on-line service to promote / advertise / solicit anything without their prior consent or an act in any manner which may threaten the safety of users/members.
3.11 AOS shall not be held responsible for any interactions or passing of any information etc. between any users or members via phone, e-mail, chat or any other media with another user or member and AOS has no obligation, to monitor any such disputes between arising between the users/members and AOS shall not be party to such dispute or litigation etc.
3.12 AOS reserves the absolute right to modify or amend or delete, in any manner as it deems fit, any content of any matrimonial listing placed on Hindumatri.com/.net in order to ensure compliance with the rules of such placement (which may include, without limitation, the efforts and initiatives by AOS to maximize response to matrimonial listings), prima facie accuracy and the prevailing laws in force for the time being, especially those relating to prohibition of any indecent, unlawful or obscene content.
3.13 AOS hereby specifically disclaims any liabilities or warranties or guarantees, express, specific or implied, which may be attributable, in any manner whatsoever, to the existence, promotion, canvassing, contents, links, information or discontinuance of any websites owned by AOS. No claims for damages, restitution, loss-of-profits, or any other pecuniary, civil or criminal complaints, which may be said to arise out, or on the account, of any matter contained or related to Hindumatri.com or any websites owned by AOS, shall lie or be deemed to be sustainable against AOS.
3.14 AOS assumes no responsibility for any error, omission, interruption, deletion, defect, delay in operation or transmission, communications line failure, theft or destruction or unauthorized access to, or alteration of User/Member communications. AOS is not responsible for any problems or technical malfunction of any telephone network or lines, computer on-line-systems, servers or providers, computer equipment, software, failure of e-mail or players on account of technical problems or traffic congestion on the Internet or at any website or combination thereof, including injury or damage to Users and/or Members or to any other person's computer related to or resulting from participating or downloading materials OR information from the website.
3.15 All services which are defined by Time Period indicted in months shall imply 1 month to be equal to 30 days and for any longer durations service, the total duration in days will be the Number of months multiplied by 30.
3.16 You hereby expressly solicit and invite Hindumatri.com owned and operated by AOS and/or its authorized personnel to communicate to you through any internet networking voice resources or telecom resources in the registered number provided by you to explain, explicate and clarify the various services provided by AOS and to assist, aid or support you in availing the said services of AOS.
3.17 If at any time, you wish to discontinue receiving the communications (including, but not limited to emails, SMS and phone calls) from AOS, you may by email to [email protected] to indicate the same to AOS and/or its authorized personnel regarding such discontinuance and You hereby agree that, unless expressly communicated to You about discontinuing communications from AOS to AOS and/or its authorized personnel, it will be deemed to be that you want to continue and solicit and invite all such or other communications from AOS.
3.18 You are representing that you or the phone number submitted by you is not registered with the Do Not Disturb / National Customer Preference Register and/or you have already changed your registration suitably.
3.19 Further and in any event, you do hereby also unconditionally agree and undertake that this invitation and solicitation shall supersede any preferences set by you with registration is done with the Do Not Disturb ("DND Register")/ National Customer Preference Register ("NCPR"). Without prejudice to the aforesaid and in any event, by expressly inviting and soliciting the services from AOS, you also unconditionally agree that your rights under the Telecom Commercial Communications Customer Preference Regulations, 2010 or any subsequent amendments thereto or under NCPR, are kept in abeyance or remain extinguished till you expressly communicate for discontinuation of relationship.
3.20 You also unconditionally agree to indemnify AOS against all losses, damages, penalties, costs or consequences whether direct or indirect, that may arise out of any breach or violation of the aforesaid representation, commitment and undertaking.
3.21 When you visit AOS or send e-mails to us, you are communicating with us electronically. You consent to receive communications from us electronically. We will communicate with you by e-mail or by posting notices on this site. You agree that all agreements, notices, disclosures and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.
3.22 You hereby confirm that as on date of this registration, you do not have any objection to receiving emails, messages and calls from AOS and members of AOS or from its owned websites, as long as you are a registered member of AOS owned websites. This consent shall supersede any preferences set by you with or registration is done with the Do Not Disturb (DND Register)/ National Customer Preference Register (NCPR). This consent extends to emails, messages or calls relating but not limited to phone number verification, the provision of matrimonial advertising service, matrimonial enquiries and promotions.
3.23 In order to protect AOS and its owned websites and/or our Members from any abuse/misuse, AOS and its owned websites reserves the right to take appropriate steps as it deems appropriate in its sole discretion in order to protect the interest of other Members. AOS to assist Police / Statutory Investigation Agency. AOS will endeavour to provide all possible assistance to the Police (Cyber Crime Investigation Cell) or any other statutory investigation agency to tackle fraudulent users of AOS, on being specifically instructed by the said authorities to do so.
AOS owns multiple websites and the user/member who like to access such portal/website need a separate membership for each site. Means the user of one portal/website of AOS owned website cannot access another website owned by AOS. All are separate services and needs separate approval and there is separate payment procedure for the services done by AOS.
Members who come to the website are classified by AOS as Incomplete or complete profiles. Both these types could further be Free members or Paid members. AOS reserves the absolute right to modify, amend, change, curtail or expand any privileges, rights, benefits, liabilities or responsibilities of all types of Paid Members or Free Members as it deems fit and these will be instantly applicable to all past, present and future Members.
AOS allows Free members certain benefits or privileges like initiating free contact through simple messaging functionality, like viewing contact details of Paid members under certain conditions etc. The quantum of these benefits and even the benefits in totality will be at the sole discretion of AOS.
As Free members have not paid AOS any money to enter into a contractual obligation, therefore AOS will determine at its own discretion how much benefits it offers to every individual Free member. AOS will simultaneously offer different levels of benefits to different Free members. Benefit restriction to Free members will be done via multiple means including restricting access, spam filters, quotas etc.
At times when a member tries to access the phone/email of another member, they can get a message which asks him to "View Member's Profile information tomorrow - Your contact limit reached" or any message which means the same. In these cases, the member just needs to visit the same profile again the next days and use his quota of "View Contacts or other profile information."
4.1 Conduct of Membership
In case AOS receives any incriminating evidence/complaint against any of its users from other members/users/visitors of the site or if AOS, through data available to it from its servers, suspects misbehavior on any user's part, it reserves the right to impose restrictions on the user account which include but may not be confined to preventing the user under question from making multiple contacts and restricting the user to only contact members whose desired partner profile the user satisfies.
You cannot use any automated processes, including IRC Bots, EXE's, CGI or any other programs/scripts to view content on or communicate/contact/ respond/interact with AOS and its owned websites and/or its members.
4.2. Types of Membership:
A Complete Membership is considered only if they have added or uploaded their real photo while registering in portals owned by AOS. Such Membership is of the following types.
1. Free Membership.
2. Paid Membership classified into
(a) 6 Months package (b) 1 Year Package (c) Relationship Management Package
4.2.1 Free Membership
a) Those who registered with Hindumatri.com or any websites owned by AOS are considered as Free Membership and those who are not paid any payments to use the services of AOS are also considered as Free membership.
b) Free members shall use limited features of AOS owned websites, like knowing searching matrimonial profiles in AOS owned websites and even to get likes and flirts. but they cannot access all features of approved or paid membership.
c) Free membership usage differs from Free Approved Membership.
4.2.2 Paid Membership
a). Any paid membership for any services of AOS is non-transferable. Any membership or membership packages which are purchased/paid is being purchased/paid for that individual and cannot be used for any other profile in his/her family/friends/acquaintances etc.
b). AOS owned websites are used as multiple sectors of the portal, For example, for single never married there is a portal, and for remarriage, there is different portal and for Manglik users, there is different portal and for physically challenged there is a different portal. And for different religions and communities there are different customized portals. The user who paid the membership fee is valid only for the portal they registered their profile and they cannot access other sections or other domains and subdomains owned by AOS.
c). If a profile is deleted for whatsoever reason then that person membership lapses. Even if the person retrieves his/her profile the same will be retrieved as a free profile. Neither will paid membership be retrieved nor will any refund be made.
d). Approved paid members can see Phone/Email of other members subject to the total limits on "Direct Contacts" as specified on the membership page for the pack they have purchased. Additionally, the maximum daily limit is fixed Contact Views per day. When the limit exceeds you cannot view other profiles and you can log in the next day to contact the other members.
e). Ability to see contact details of another member is also dependent on whether you pass the filter criteria of the other member and the other member has not declined your profile or deleted his/her own profile. When you view contact details of any other member you would be able to see any 1 of the following Email, Mobile Number, Landline number. This is deemed as a Contact View and a count is deducted from your "Direct Contacts" quota. The website does not guarantee that you will be able to speak/correspond with the profile on the provided Mobile, Landline or Email ID.
Paid Membership is coextensive with the profile, when the membership expires as soon as the profile is considered as free membership or deleted and cannot be reactivated as a paid member without any further payments.
4.3. Approval of Membership
a). AOS and Hindumatri.com reserve all rights in approval of a membership. AOS may fail to approve your profile registration if it is against to any terms and condition towards usage and services of this agreement.
b). Approval of membership shall be made only after 48 hours after the service payment received to the AOS owned Bank Account. Payments received through bank accounts are subject to realization.
c). Only valid and completed member profiles will be approved. In-completed profiles may not be approved sometimes by AOS and it may request the member to complete the member if required.
d). Except "Free and Free approved membership" all the members who like to use the services of AOS or Hindumatri.com must have paid their membership fees completely for getting approval.
e). AOS is not entertaining automatic approval of user and every approval will be made only for valid and completed profile information. If AOS feels something unusual or against to Indian law in your profile, then it may not approve your profile. AOS at its sole discretion may verify any member profile and members over the phone or through your profile registered email, towards approval or after approval to confirm the genuinity of any/a member/user. If AOS feels that the member profile is not trusted worthy, then it may ask for required documents like Aadhaar, ID Proofs and Address Proofs, which you shall send it to [email protected] and after confirming your document proofs, AOS may approve your profile at its own discretion.
f). Approval of "Free approved membership quota" is at the sole discretion of AOS and subject to change such quota completely. Also the approval of such "Free approved membership" will be approved only under verification of related personal or official references and documents by the member. In case if the member fails to submit or in-completed submission of required documents for "Free approved membership" may not be approved by AOS.
4.4. Length of Membership:
The length of membership varies according to the type of membership and counted in days but not in months.
a). The "free membership" remains for 92 Days, with limited functionalities.
d). The "Paid Membership" will commence once the user made the payment to AOS.
They are classified as
a) "6 Months membership" (b) "1 Year Membership" (c) " Relationship Management Membership". The 6 Months membership is valid for 183 days from the date of Paid membership Approval. Permitting Quarterly Membership is subject to the high Volume of Users of the portals. The Half-yearly membership is valid up to 183 days from the date of Approval. The Annual membership is valid for 365 days from the date of Approval.
4.5. Privacy of Membership:
4.6 Disputes between Members and Membership
You are solely responsible for your communications with other AOS and its owned Matrimonial division Members. AOS and its owned websites reserve the right but have no obligation, to monitor disputes between you and other Members. AOS and its owned websites also reserve the right to take appropriate action against errant members. However, AOS and its owned websites are not obliged to share such action with other members, including complainants. AOS and its owned websites expressly disclaim any responsibility or liability for any transactions or interactions between the members inter-se.
As Hindumatri.com or AOS is acting only as an "intermediary" facilitator and providing you with a platform on the Site, you are solely responsible for your direct as well as indirect interactions with other Hindumatri.com or AOS Members. The Site reserves the right but has no obligation to monitor disputes between you and other members.
4.7 Expiry and Renewal of Membership:
Once your membership with us expires, you will not be able to access your personalized messages sent, and phone numbers viewed by you. We request you to save all your contacts you had contacted already and also upgrade your membership with us to enjoy access to these features.
AOS may notify you to renew your membership through email or phone. But it's your liability to renew your membership in time before its expiry and AOS does not hold any responsibility for any type of loss of opportunities, loss of money, loss of data, loss of profile information or anything happened due to expiry of your membership
There is no Auto renewal at present and if such facility is enabled in future, the terms and conditions for renewal of membership will be added in continuation of this and it will be informed to all users prior to implementation of Auto renewal.
4.8 Cancellation / Termination / Deletion of Membership
Any user or member, who paid or unpaid, must upload their real photo to avoid cancellation/Termination or deletion of their membership as their photo will be considered as member identity for future verification of ID and Address Proof. In addition, kindly go through the following to avoid cancellation, termination, or deletion of user or membership.
a). AOS reserves the right to remove or delete any content, message, photos, or profile or cancel the registration / membership of such user or members either upon a complaint received from other users, members, individuals, or from a group of individuals or upon discovery of the same on its own or based on its sole judgment and perception and it shall without notice stop providing the service entitled to a user/member and forfeit all other incidental services with immediate effect along with the membership fee or subscription of registration as well as take appropriate legal action against such user or member.
b). By listing a profile on the website, it is deemed that the said user or members have an intention to get married and in case if it appears to AOS that at the time of listing the profile or subsequently, such user or member had no intention to enter into a matrimonial alliance or has changed their intention, then AOS shall reserve the right to remove or delete such profile from the website and initiate prosecution under the law or take such steps as may be advised from time to time.
c). AOS reserves the absolute right to delete any profile if it finds that the same person has created multiple profiles on the websites owned by AOS. Even if different profiles have been created with the same contact details, AOS will reserve the absolute right to delete all such profiles. If any member refuses to give consent to a physical address verification that AOS has requested then AOS will have the absolute right to either put a "Not Verified" stamp on the profile or to delete the profile.
d). AOS also reserves the right to investigate and take appropriate legal action without limitation at its sole discretion against any user / member / who violates / misuses the on-line services and terminating the Membership of such violators who promote information that is false, misleading or promote illegal activities or conduct that is abusive, threatening, obscene, defamatory or libelous or promotes an illegal or unauthorized copy of another person's copyrighted work, such as providing pirated computer programs or links to them, providing information to circumvent manufacture-installed copy-protect devices, or providing pirated music or links to pirated music files or provides instructional information about illegal activities such as making or buying illegal weapons, violating someone's privacy, or providing or creating computer viruses or solicits passwords or personal identifying information for commercial or unlawful purposes from other users and/or engages in commercial activities and / or sales promotion such as contests, sweepstakes, barter, advertising, and pyramid schemes.
e). Creation of duplicate profile on AOS owned websites like Hindumatri.com or its sub-domains is not allowed. In case the user has forgotten his password he can use the password retrieval option. Forgetting password, User ID, reaching contact limits or any other reason for creating a 2nd profile on AOS owned websites is not allowed. AOS reserves the right to delete/block this profile or restrict access to this profile to use the website. AOS at its own discretion can decide to delete/block/restrict access to 2nd profile or the original profile or both profiles in all cases where duplicate profiles have been found.
f). Multiple profiles of the same person are not allowed on websites owned by AOS. AOS reserves the right to deactivate all multiple profiles without any refund of subscription fees.
5. Membership Payment:
Payments for the services offered by AOS shall be on a 100 percent advance basis prior to profile & Photo approval.
The members are solely and exclusively responsible for maintaining the confidentiality of their User password and User identification and all activities and transmission performed by the User through his/her user identification and shall be solely responsible for carrying out any online or off-line transaction involving credit cards/debit cards or such other forms of instruments or documents for making such transactions and AOS assumes no responsibility or liability for their improper use of information relating to such usage of credit cards/debit cards used by the subscriber online / off-line. AOS uses the maximum care as is possible to ensure that all or any data/information does not fall into the wrong hands. (The weak link in credit card transaction is securely storing the data once received; therefore AOS does not store or keep credit card data in a location that is accessible via the Internet. Once a credit card transaction has been completed, all credit card data is moved off-line only to ensure that the data/credit card information received is not accessible to anyone after completion of the online transaction and to ensure the maximum security for the personal information of the user.)
AOS does not warrant that the Service will be uninterrupted or error-free. AOS provides the service on an "as is" basis. However, AOS will take all reasonable steps to provide its users with error-free, uninterrupted user experience. There may be delays, omissions, and interruptions in the availability of the Service. The user/member acknowledges that use of the Service is solely at their cost and risk. AOS is not responsible for suspension of the Service, irrespective of the reason for such interruption/suspension. Any claim shall be limited to the amount paid, if any, for use of the Service during the previous 12 months. AOS may discontinue or change the Service or its availability at any time, and the user/member is also free to stop availing the Service at any time.
5.1 Mode of Payment:
AOS uses third party payment gateways and failures in these gateways would be communicated to the users as it is. Extra currency/conversion charges/deductions/error issues from payment gateway shall not be the responsibility of AOS or its owned websites. All the payments received by AOS from its members are inclusive of applicable taxes and exclusive of transaction charges or convenience charges charged by payment gateways.
5.2 Unapproved Payments:
AOS does not receive any payments in cash, money order, western union money transfers, Bank demand draft or cheques. It accepts payments only through online bank transfer for their STATE BANK OF INDIA, current account. Or through the payment gateway account which is linked to the same STATE BANK OF INDIA current account. At present AOS aims to connect with RazorPay concern, which enables the users/members to pay the AOS membership fees through their Debit or Credit cards, or through Netbanking via such payment gateways.
5.3 Refund of Payments:
Refund of Payments are defined at Refund Policy Page.
6. Content and Usage
6.1 Usage of any content
a). You understand and agree that AOS and its owned websites may delete any listing, content, communication, photos or profiles (collectively, "Content") that in the sole judgment of AOS and its owned websites, violate this Agreement or which might be offensive, illegal, or that might violate the rights, harm, or threaten the safety of either AOS and its owned websites and/or its Members.
b). With respect to Content you submit or make available for inclusion in publicly accessible areas of the Site including but not limited to your contact details, you hereby unconditionally and irrevocably grant to AOS and its owned websites the license to use, distribute, reproduce, modify, adapt, publicly perform and publicly display such Content on the Site and to AOS Matrimonial services members from time to time.
c). You shall use the AOS Matrimonial Services only for matrimonial purpose through your profile and to reach out to other Members for the purpose of driving an ‘Accept’ from relevant matches.
d). You understand and hereby agree that all information, data, text, photographs, graphics, communications, tags, or other Content whether publicly posted or privately transmitted or otherwise made available to AOS and its owned websites or AOS Matrimony division members, are the sole responsibility of the person from whom such Content originated and shall be at the member's/person's sole risks and consequences.
e). This means that you (and not AOS and its owned websites) are solely responsible for all Content that you upload, post, email, transmit or otherwise make available via the Service. AOS and its owned websites do not control the Content posted via the Service and, as such, does not guarantee the accuracy, integrity or quality of such Content. Under no circumstances will AOS and its owned websites be liable in any way for any Content, including, but not limited to, any errors or omissions in any Content, or any loss or damage of any kind incurred as a result of the use of any Content posted, emailed, transmitted or otherwise made available via the Service.
f). AOS and its owned websites reserve the right to verify the authenticity of Content posted on the Site. In exercising this right, AOS and its owned websites may ask you to provide any documentary or another form of evidence supporting the Content you post on the Site. If you fail to produce such evidence, AOS and its owned websites may, in its sole discretion, terminate your Membership without a refund.
6.2 Posting of Content
a). In using the website, it is deemed that the user/member agree not to post any content or views that may be considered threatening, abusive, vulgar, obscene or otherwise objectionable or act illegally or otherwise harass another user; put wrong or misleading information in any of the details of their own profile; impersonate another or use the site for any commercial purposes; or interfere with or disrupt the operation of this site, or disobey any reasonable requirements, procedures or policies imposed by AOS from time to time.
b). The user/member while surfing the Site shall not post, transmit or otherwise distribute information constituting or encouraging conduct that would constitute a criminal offense or give rise to civil liability, or otherwise use the Site in any manner whatsoever which is contrary to law or would serve to restrict or inhibit any other user from using or enjoying the Site; post or transmit any information or software which contains a virus, cancelbot, Trojan horse, worm or other harmful or disruptive component; upload, post, publish, transmit, reproduce, or distribute in any way, information, software or other material obtained through AOS which amounts to infringement of copyright, or other intellectual property right, or derivative works with respect hereto, without obtaining the permission of the copyright owner or right holder /author.
c). By listing or posting a matrimonial profile, or a business or personal listing or a photo or a video or a link, or any content or listing, on any websites, domains and subdomains and in the portals owned by AOS, the users / members making or posting such listing, and the person or persons responsible for such posting or listing, shall be deemed to have agreed to hold AOS harmless and protected against any suit or complaint, civil, pecuniary or criminal, and against any claims or damages (including, without limitation, interests, fines and penalties) which may be brought against or levied on AOS on account of any matter arising out of, or relating to, such posting / listing or response received from such posting/listing.
d). AOS reserves the right to verify the authenticity of Content posted on the site. AOS if circumstances warrant may call for / ask any of its members/users to provide documentary or another form of evidence supporting the information / Content posted on the site and the user/member, without any protest shall produce such documentary / other evidence in support of such information and if the member/user fails to produce such information within a reasonable or stipulated time frame, AOS may, in its sole discretion, terminate such Membership and forfeit the advance without a refund and take appropriate steps under the provisions of law.
e). AOS guidelines prohibit members to give their name and/or contact details in any form - Email, Phone nos, Messenger Ids, Postal address etc in any fields other than the specific ones where the same information is asked. If any member who puts the above information in any field other than the one meant for that purpose then the AOS screening team will remove the same.
f). AOS and its owned websites reserve the right to screen communications that you may send to other Member(s) and also regulate the same by deleting unwarranted/obscene communications at any time at its sole discretion without prior notice to any Member.
g). By posting Content/ advertising to any public area of AOS and its owned websites, you automatically grant, and you represent and warrant that you have the right to grant, to AOS and its owned websites, and other AOS and its owned websites Members, an irrevocable, perpetual, non-exclusive, fully-paid, worldwide license to use, copy, perform, display, and distribute such information and content and to prepare derivative works of, or incorporate into other works, such information and content, and to grant and authorize sub licenses of the foregoing.
7. All rights reserved:
a). AOS has complete rights in the Hindumatri.com Site and other sites owned by AOS and its Service. The Site contains copyrighted material, trademarks, and other proprietary information of its owners and its licensors. Except for that information which is in the public domain or for any other information/display for which permission has not been obtained from AOS, AOS reserves the right to proceed/initiate appropriate steps under the prevailing law against infringement of the said proprietary rights for illegal copying, modifying, publishing, transmitting, distributing, performing, displaying, or selling of any such proprietary information.
b). AOS does not take the responsibility of any information posted by its users/members in the web site, any copyrighted material, trademarks, or other proprietary information without obtaining the prior written consent of the owner of such proprietary rights and in case AOS receives/ discover any such infringement, the said member/user may be called for / asked to furnish / provide evidence / relevant information in support of such display like an electronic or physical signature of the person authorized to act on behalf of the owner of the copyright interest or a description of the copyrighted work that may have been infringed or information or a written statement that the member/user under bona-fide faith belief that the disputed information does not lead to any authorized use or infringement of copyright etc, under the law or a statement that the user/member is liable to the penalty of perjury in case any of the information/statement furnished is proved otherwise or a declaration that the information displayed/posted is accurate and the member /user is itself the copyright owner or authorized to act on the copyright owner's behalf.
c). AOS owns and retains all proprietary rights in the Hindumatri.com Site and the Hindumatri.com Services. The Site contains the copyrighted material, trademarks, and other proprietary information of AOS, and its licensors. Except for that information which is in the public domain such as member profile or for which permission has been obtained from the user, you cannot copy, modify, publish, transmit, distribute, perform, display, or sell any such proprietary information. Any such act or an attempted act on your part shall constitute a violation of this Agreement and your membership is liable to be terminated forthwith by AOS or Hindumatri.com without refund of any of your unused Subscription fees. We also reserve our right to take legal action (civil and/or criminal) wherever applicable for any violations.
d). You cannot post, distribute, or reproduce in any way any copyrighted material, trademarks, or other proprietary information without obtaining the prior written consent of the owner of such proprietary rights. Without limiting the foregoing, if you believe that your work has been copied and posted on the AOS and its owned websites service in a way that constitutes copyright infringement, please provide us with the following information:
1. An electronic or physical signature of the person authorized to act on behalf of the owner of the copyright interest. 2. A description of the copyrighted work that you claim has been infringed. 3. A description of where the material that you claim is infringing is located on our Site. 4. Your address, telephone number, and email address. 5. A written statement by you that you have a good faith belief that the disputed use is not authorized by the copyright owner, its agent, or the law. 6. A statement by you, made under penalty of perjury, that the above information in your Notice is accurate and that you are the copyright owner or authorized to act on the copyright owner's behalf.
Notice of claims of copyright infringement can be sent to us in writing to the Madurai address located under the Help/Contact section on the site.
8. Grievance Redressal
Redressal Mechanism: Any complaints, abuse or concerns with regards to content and or comment or breach of these terms shall be immediately informed to AOS, as mentioned below via in writing or through email signed with the electronic signature to [email protected]
We request you to please provide the following information in your complaint:
1. An electronic or physical signature of the person authorized to act on behalf of the owner of the copyright interest. 2. A description of the copyrighted work that is allegedly infringing. 3. A description/location of the infringing material on Times. 4. your address, telephone number and email address. 5. A brief written submission that the disputed use is not authorized by the copyright owner, its agent or the law. 6. A statement by you, made under penalty of perjury, that the above information in your notice is accurate and that you are the copyright owner or authorized to act on the copyright owner's behalf.
9. Limitation of Liability
In NO event, Hindumatri.com or AOS will be liable to you or any third person for any indirect, consequential, exemplary, incidental, special or punitive damages, including also lost profits arising from your use of the Site or the Hindumatri.com or AOS Service, even if Hindumatri.com or AOS has been advised of the possibility of such damages. Notwithstanding anything to the contrary contained herein, Hindumatri.com or AOS's liability to you for any cause whatsoever, and regardless of the form of the action, will at all times be limited to the amount paid, if any, by you to Hindumatri.com or AOS, for the Service during the term of membership.
a) Hindumatri.com or AOS is not responsible for any incorrect or inaccurate Content or listing posted on the Site or in connection with the Hindumatri.com or AOS Services, whether caused by Users, Members or by any of the equipment or programming associated with or utilized in the Service, nor for the conduct of any User and/or Member of the Hindumatri.com or AOS Matrimony Division Service whether online or offline.
b) Hindumatri.com or AOS assumes no responsibility for any error, omission, interruption, deletion, defect, delay in operation or transmission, communications line failure, theft or destruction or unauthorized access to, or alteration of, User and/or Member communications or any communications by Hindumatri.com or AOS to its Members.
c) Hindumatri.com or AOS is not responsible for any problems or technical malfunction of any telephone network or lines, computer online-systems, servers or providers, computer equipment, software, failure of email or players on account of technical problems or traffic congestion on the Internet or at any website or combination thereof, including injury or damage to Users and/or Members or to any other person's computer related to or resulting and/or in connection with the Hindumatri.com or AOS Service.
d) Under no circumstances will Hindumatri.com or AOS be responsible for any loss or damage resulting from anyone's use of the Site or the Service and/or any Content posted on the Hindumatri.com or AOS Site or transmitted to Hindumatri.com or AOS Members.
e) The exchange of matrimonial profile(s) through or by "Hindumatri.com or AOS" is not a matrimonial offer and/or recommendation from/by Hindumatri.com or AOS. Hindumatri.com or AOS shall not be responsible for any loss or damage to any individual arising out of, or subsequent to, any relations (including but not limited to matrimonial relations) established pursuant to the use of Hindumatri.com or AOS.
f) The Site and the Service are provided "AS-IS" and Hindumatri.com or AOS expressly disclaims any warranty of fitness for a particular purpose or non-infringement. Hindumatri.com or AOS cannot guarantee and does not promise any specific results from use of the Site and/or the Hindumatri.com or AOS Service.
g) Hindumatri.com or AOS expressly disclaims any liability or responsibility whatsoever and howsoever arising as a result of any Content/listing posted on the Site / made available to Hindumatri.com or AOS by any Members or the users of the Site or any third party.
h) Hindumatri.com or AOS does not assume any responsibility or liability for any illegal Content posted on the Site by any Members, users or any third party.
i) All liability, whether civil or criminal arising out of any Content that is Posted on the Site will be of that Member/user / third party who has Posted such Content and Hindumatri.com or AOS reserves its right to claim damages from such Member/ user / third party that it may suffer as a result of such Content Posted on the Site. Hindumatri.com or AOS does not claim ownership of Content you submit or make available for inclusion in the Service.
12. Jurisdiction & Applicable Laws:
The membership is deemed to have been entered into at Madurai of Tamilnadu state, India and the laws of India will govern the membership and any violation of the terms and conditions provided herein. Disputes arising out of or in any way affecting the membership including interpretation of any of the terms are subject to Courts of appropriate jurisdiction in Madurai. You hereby explicitly agree for Madurai courts jurisdiction for any disputes that may arise. If there is any dispute about or involving the Site and/or the Service, by using the Site, You unconditionally agree that all such disputes and/or differences will be governed by the laws of India and shall be subject to the exclusive jurisdiction of the Competent Courts in Madurai, Tamilnadu State, India only.
This Agreement, accepted upon use of the Site and further affirmed by becoming a Member of the Hindumatri.com or AOS service, contains the entire agreement between you and Hindumatri.com or AOS regarding the use of the Site and/or the Service. If any provision of this Agreement is held invalid, the remainder of this Agreement shall continue in full force and effect.
By becoming a member of Hindumatri.com or AOS and/or using the Services of the Site, you unconditionally and irrevocably confirm that you have read and understood the above provisions and agree to abide by them.